Mastery Quiz: Understanding the Small Business Owner

What are the four areas in which small businesses often need help? (Select the four best answers)

Structure & leadership

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Family issues

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Mindset

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Growth

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Community Relations

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Customer Relations

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What does the owner working ‘IN the business’ and not ‘ON the business’ mean for us as mentors? (Select the best answer)

The owner is so immersed in the day-to-day operations that they do not take time to think or act strategically

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The owner is indoors and doesn’t talk enough to customers

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The owner is in the back and is not involved enough in the front-of-the-house operations

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What is the most useful starting point for an impactful small business mentor? (Select the best answer)

Come in with a curiosity mindset and seek to understand the owner and their business

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Have deep expertise and be ready to share it

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