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Reading Guide

Resources›Reading Guide›Customer and Problem Discovery
Part II

Customer and Problem Discovery

The Mom Test Rob Fitzpatrick This is one of the shortest and most practically useful books on customer interviews.
Competing Against Luck Clayton M. Christensen, Taddy Hall, Karen Dillon, and David S. Duncan This is the most accessible full treatment of Jobs to Be Done theory.
The Jobs to Be Done Playbook Jim Kalbach This is a practical complement to Christensen’s more conceptual work.
Continuous Discovery Habits Teresa Torres This is one of the strongest books on making discovery a continuing operating practice rather than a one-time prelaunch exercise.
Talking to Humans Giff Constable This is a concise and accessible field guide to customer discovery.
Lean Customer Development Cindy Alvarez Alvarez provides practical guidance for conducting customer discovery inside both startups and established companies.
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